Tenants Fault Report Form

In an emergency..

If this is an emergency (e.g. flood which needs to be dealt with immediately) please call the office or emergency number. If for whatever reason you cannot get in touch with anyone from Splendid, the numbers of our locksmith, plumber and electrician are below.

It is expected that tenants do basic maintenance/fixes (such as replacing light bulbs and batteries in smoke alarms). Some callouts may be charged to tenants, examples of which are below.

• Blockages in filters e.g. coins/hairclips in washing machines or vacuum cleaner blockage
• Blockages in pipes e.g. kitchen sink blockage caused by tenants
• Pressurising boiler (if tap is available to use)
• Replacing Light bulbs
• Batteries for smoke alarms
• Broken items due to tenant misuse or accidents e.g. window